Director, Client Strategy - Marketing Automation

Location:  San Mateo, CA 

Local Candidates only and Immediate Hire!

OTE 200K

Would you like to join the fastest growing company in the Marketing Automation field, and be part of a team of thought leaders that is helping to shape industry best practices for demand generation

Are you passionate about helping clients develop and execute innovative demand generation strategies that will have a significant impact on their business performance Do you thrive in a dynamic and fast-paced environment where different challenges await you every day   

We are seeking a Director of Client Strategy who has deep expertise in demand generation and marketing automation and also possesses the “Consulting DNA” needed to leverage that expertise – resulting in the development of strategic services that will help our customers achieve breakthrough results.

The Director, Client Strategy will lead an elite team of consultants that will have a significant impact on the success of our customers.

This leader will be responsible for leveraging and expanding existing our best practices, embedding these in our methodology and tools, and helping to define and deliver a set of high-value service offerings that will benefit our customers.

Responsibilities

• Establish best practices and methodologies that can be delivered as services for our customers to drive measurable benefits




• Become an expert in Marketing Automation and our business applications, and apply this knowledge to our customer business needs to design high value services engagements




• Work with clients to help them understand the value of strategic services to their business – help them define needs and potential solutions




• Integrate strategic activities into a broader Customer Success management process




• Demonstrate visible thought leadership within our community of customers and partners




• Lead practice development initiatives through the definition of service offerings, best practices, methodologies, and other intellectual capital




• Collaborate with our partners during the sales process and in delivering joint customer engagements

Skills/Experience

• Bachelors Degree required, Advanced Degree strongly preferred




• Expertise in key areas of demand generation and lead management, including lead scoring, lead nurturing, email marketing and campaign management.




• Familiarity with Marketing and Sales processes, strong working knowledge of Marketing Automation solutions, and experience with leading CRM solutions




• Excellent client management instincts and abilities, strong written and verbal communications, executive level presence and experience in facilitation




• 3-5 years of experience delivering strategic consulting services, preferably for a top-tier management consulting or marketing services firm




• 5-7 years of industry experience in a demand generation marketing role




• Ability and willingness to travel 25 - 50%

Engagement Manager - Client Services

Would you like to join the fastest growing company in the Marketing Automation field, and be part of a highly proficient and fun team that is defining this new and exciting market

We are searching for an Engagement Manager who can help define, sell and oversee the delivery of high-value services that will help our customers achieve breakthrough results in revenue generation.

The Engagement Manager plays a critical role in ensuring the success of customer engagements as well the achievement of revenue goals for our Client Services.

The Engagement Manager is an integral part of the sales cycle, working with our largest customers and strategic partners to understand customer needs, design solutions to meet these requirements, and position and sell the services that will help them succeed.

The Engagement Manager also provides oversight and management of our largest and most strategic client engagements, working with executive-level customers and partners.

Responsibilities:

• Become proficient in Demand Generation, Marketing Automation, our business applications and service offerings. Apply this knowledge to our customer business needs to design high value services engagements


• Support our Sales team with a focus on large enterprise customers. Lead the development of services proposals, statements of work, and contract negotiations


• Achieve and exceed monthly and quarterly bookings targets


• Manage executive level client relationships and provide team oversight during the delivery of services engagements


• Contribute to practice development initiatives through the definition of service offerings, best practices, methodologies, and other intellectual capital


• Team effectively with other parts of the organization, including Customer Enablement Managers, Support and Product Management to address and resolve customer issues


• Participate in operational processes related to specific engagements, including staffing, utilization management, forecasting, time and expense management, and billing


• Collaborate with our partners during the sales process and in delivering joint customer engagements

Qualifications:

• Bachelors Degree required, Advanced Degree strongly preferred.


• Excellent client management instincts and abilities, strong written and verbal communications, executive level presence and experience in facilitation.


• 7 - 10 years experience delivering consulting services, including involvement in selling services


• 3-5 years of project management experience (SOWs, contract management, risk management, staffing)


• 2 years of experience selling and/or delivering Marketing Strategy, CRM or Marketing Automation services, or experience with products and/or processes related to demand generation and lead management


• 1-2 years P&L responsibilities related to specific projects


• Ability and willingness to travel up to 25 - 50%

Our Data Virtualization software client in San Mateo is hiring a full-time Senior Web Developer for front end development of next generation data modeling and visualization tools.  The ideal candidate would have expertise in front end development of complex  Rich Internet Applications (RIA) and have demonstrated the ability to develop high quality enterprise software in a dynamic environment.

Responsibilities

• Develop front end of Rich Internet Applications for Java based server products


• Analyze functional requirements and specifications through close interaction with Product Management and other team members


• Participate in product design and architectural discussions


• Write unit tests to ensure developed user interfaces meet product requirements


• Provide support to the QA and support organizations


• Provide feedback and guidance to technical writers


• Develop appropriate documentation for architectural, design, implementation and test activities.

Required Skills

• Bachelor’s degree in Computer Science (or related field of study)


• Minimum of 6 years experience with front end development of Web based user interfaces


• Minimum of 2 years experience with front end development of rich internet applications


• Expertise in building applications using the following technologies:  Flex 3/4, Flash Action Script, HTML, DHTML, JavaScript, JSON, CSS


• Experience with the following tools: Maven, ANT, Subversion, CVS


• Familiar with cross browser support issues and solutions as well as i18n issues and solutions


• Experience doing software development in a structured, automated, and distributed development environment including design, development, QA, and documentation.


• Strong communication skills with the ability to present technical concepts concisely to non-technical members of the team.


• Familiarity with existing data modeling tools is a plus: ER/Studio ERWin, TOAD


• Experience in building applications using any of the following technologies is a plus: JSP, Struts, JavaScript, JQuery, SEAM, GWT, Rich Faces, extjs, XML/XSLT, AIR

JM5097

SaaS Operations Engineer – Immediate Hire!

Location: San Mateo

Local Candidates only and this position is not available to H1 Visa Transfers

$100 – 110K base plus good options

We are the premier SaaS provider of spend management applications, we simply help companies spend smarter and save money! Our SaaS offering is built on the cutting edge Ruby on Rails platform and delivered using Amazon’s Web Services, utilizing the top cloud computing resources in the world.

The role is a hands-on role where the candidate will work to architect, build, and manage our best in class hosting operations. The successful candidate will possess a strong understanding of web technologies. The candidate should also be comfortable creating and running web applications. Amazon Web Services and SAS70 Type II experience is a plus.

Other responsibilities include disaster recovery, security, scalability, load balancing, redundancy and handling backups.

This role also involves pre-sales situations to address security concerns and working very closely with engineering to design and implement the next generation infrastructure for the application.

DUTIES AND RESPONSIBILITIES:

* Provides expertise regarding high level service availability, technical architecture and standards/process to operations and engineering teams.
* Recommends appropriate course of action to developers and senior management, based on past, current and future service quality issues.
* Recommend proactive course of action to operations, engineering and design teams.
* Run pre-production acceptance verification and make sure the products are ready for production.
* Provide data and root cause analysis for each service impacting incident with all possible corrective actions for improvement.
* Responsible to maintain 24/7 service to customers and reduce MTTR in case of service interruption.
* Provide high level support to operations and technical support team in case of service outage and customer reported problems.
* If required work with customers to identify and resolve customer issues
* Collects, analyzes, interprets, summarizes data and makes recommendations in preparation for high level service availability and quality.
* Design or utilize tools to collect, analyze and monitor the application or server logs.
* Participate in product design discussions and make appropriate recommendations.
* Deploy software patches and upgrades into production and perform post-patch verification.
* Performs miscellaneous job-related duties as assigned.


KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

* 3+ years of experience in design, implementation and operations support.
* BS or Engineering in Computer science or electronics or related IT focused.
* Experience working with Amazon Web Services, MySQL
* Extensive knowledge of Ruby on Rails
* Extensive knowledge of SaaS Security
* Extensive knowledge of Apache & Phusion Passenger
* Ability to work under pressure in 24/7 environment.
* Take full responsibility for prioritizing the tasks presented to the group.
* Must have exceptional verbal, written, interpersonal and presentation skills.
* Must be able to work on 24/7 on call schedule.
* Must be able to work constructively in team environment.
* Ability to design and implement systems that are necessary to collect, maintain, and analyze data.
* Ability to gather and analyze data and generate reports
* SaaS experience strongly desired

This position requires a background in marketing and business development and will focus on master franchise activities.  The position will be located in the San Mateo corporate headquarters.

• Supporting all master franchise sales efforts
• Assisting with master franchise opening support
• Developing and maintaining collateral (brochures, fliers, etc.)
• Developing and administering online marketing campaigns
• Assisting in the development of focused advertising campaigns
• Travel to Master Franchise offices will be up to 25% of schedule

• Minimum of 5 to 7 years of marketing experience
• Prior experience in a franchise system would be a plus
• Exceptional writing and communication skills
• B.S. or B.A. in marketing, communications, business, public relations, or business required
• Proven results in the development of integrated marketing campaigns
• Experience in managing marketing budgets
• Experience in strategic and tactical marketing planning
• Ability to deal effectively with all types of personalities is essential

Greenplum is setting the pace in the Enterprise Data Cloud/ database/datawarehousing space. We are growing rapildly and providing solutions to major firms in the industry.  Greenplum offers individuals a generous compensation package/benefits package as well as equity in our firm.